Our Reviews
Craig was extremely helpful. He was fast to answer the phone, stayed in contact me through the whole process and knew exactly where he needed to go in Traverse City for us. At the drop of a hat he agreed to meet someone halfway down to Toledo. Service Express Inc highly recommends Great Lakes Express for any courier needs both in the Grand Rapids area, as well as Traverse City.- Daniel PostmaWe just finished a perfect weekend hosting our daughter's wedding. Craig and the driver were very professional. We experienced great communication, extremely professional and reliable service.They delivered our wedding desert, fragile boxes and the need to get them to our venue directly due to refrigeration. Planning a wedding during a pandemic has been nerve racking right up to the end. What a sigh of relief working with these folks. I highly recommend them. THEY "deliver". Thank you!- Mary ZCraig came through for my wife and I in getting a package to our daughter away at camp in Interlochen, MI with zero stress or worry for a next day delivery on a SUNDAY!!! He made the process so seamless and his customer service was beyond exemplary, he stayed in contact from start to finish. I can’t say enough about how he saved the day for us. Wonderful service, timely, responsive and worth every penny!- Jay WilliamsOur Reviews
I called and left a message with the owner, Craig, on a Sunday afternoon. I needed programs to be picked up at Staples and delivered the Glen Arbor first thing the next morning for a funeral service later that day. I was very anxious about the short notice. Despite it being a Sunday, Craig promptly called me back. He immediately alleviated my concerns and assured me the programs would be picked up and delivered promptly. As promised, the programs were delivered with time to spare and for a very reasonable price. I couldn’t be more pleased. Many thanks for a great job.- L WhitesideOutstanding Service! Craig answered my call late on a snowy Friday and pulled my shipment from FedEx before their open hours the next day. He delivered the shipment to me first thing on Saturday. This service is affordable and reliable!- Joseph EmmerichVery Friendly, Service was above and beyond!- Jason FordOur Reviews
I would highly recommend using Great Lakes Express Delivery. Craig was extremely helpful in getting some very time sensitive documents delivered for us when both FedEx and UPS let us down. Not only did he deliver everything on time, but also at an extremely reasonable price point. I can honestly say that Craig goes the extra mile to communicate with you every step of the way. I had the documents sent to the local Staples at Craig's recommendation and he called me immediately once he picked them up and then verified that everything was done correctly. I received constant communication until the documents were delivered successfully. Craig went the extra mile to make sure that the experience was perfectly executed and worry free for us. If you ever have the need for courier services in this area of Michigan, look no further than Great Lakes Express Delivery. I have worked with many courier services over the years and my experience with Craig was by far the best and most seamless of them all.- Ali ShahnamiOur Reviews
Needed same day delivery from Manistee, MI to Lafayette, IN on time and budget. Much better than the larger expiditors. Thanks again Craig.- Dale TrappProfessional, efficient, and friendly service!- Stephanie GandullaExcellent service! Craig was able to track down the UPS truck and get my package delivered to my client in Boyne City within 1 hour. It was very comforting to sit in my offer, 1000's of miles away and know someone was working hard on my half to get my client's package delivered on time at his event. Thanks Craig!- Aaron RobertsBeyond happy with the service from Craig and Great lakes courier. Great communication and was able to adjust the order on the fly.- Scott Berry